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Privacy Policy

There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by registering with us, we can make your services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

General Information about Privacy and Purpose of Storage We collect data so that we can continually improve the deals and services that we offer you.

What data is collected?

• Contact

You can send us general inquiries on the page “Contact”. To process this data, we collect your contact details (name and email address). This data, as well as any correspondence that is exchanged, will be saved and used by us to improve the services GuruChats offers you.

• Internet Connection Information

When you visit a page from GuruChats, we may collect your IP address, the date and time of your visit, the retrieved data and the version of your browser, as well as any information that is submitted by default. Identifying a single person using the collected data is not possible. We use this data to prevent errors as well as to improve our services.

• Community

If you decide to actively participate in the GuruChats Community, such as uploading photos or creating content such as reviews and descriptions, you decide what personal data is visible for all platform users and for GuruChats. Data that is visible at all times are username, age and residence. You can change these settings at any time. GuruChats does not publish any personal data unless you have specifically given us consent to do so. The GuruChats user account and the information held therein are password-protected so that only the user has access to this personal information. The user can edit this member profile at any time. We strongly recommend that you do not give your password to any third parties. GuruChats will never ask you for your password in unexpected or unsolicited emails. Remember to log out of your GuruChats member account and close your browser window after you end your session. This ensures that no one else can access your personal information and your correspondence if you share a computer with multiple people or you use a computer in public areas like internet cafes or university computing centers.

• Email Advertisements

If you have agreed to receive our newsletter, your email address will be saved and used for personal email advertisements until you unsubscribe from the newsletter. Your consent is given through the confirmation email sent by GuruChats. Your registration for receiving the newsletter is complete when you confirm your subscription via the link in the email. You may unsubscribe at any time by sending an email to without incurring costs other than the transmission costs at the basic rates of your internet provider.

• App

By using our app, we may collect information about what mobile device you use to visit the site. We receive this information through your mobile device’s UDID (unique device identifier). This is a code that is unique and only attributable to your device. Likewise, we collect information such as your IP address, your operating system and the browser you are using and how you use your apps. If you allow GPS positioning on your mobile device, your GPS data can be used to determine your exact location and to show you nearby hotels. You can prevent access to your GPS data by selecting the appropriate settings on your mobile device. In the event that the app crashes, you can send the respective error report by which we constantly try to improve the usage of the app. The type of mobile device you use, your UDID, the time of the error, the used feature and the status of the app in case of failure will be transmitted via such reports. It is also possible that your personal settings will be transmitted to us, though you can change this in your mobile device’s settings at any time.

Data Transfer

In the following cases, your data may be passed on to the relevant authorities/courts:
• In some cases, disclosure to national and international authorities and/or courts due to prior administrative or judicial order is required by law. In these cases, the transfer is made in compliance with the legal requirements and only if the disclosure is necessary.
• Insofar this is necessary to prevent illegal or suspected illegal activities, to protect the rights, property or safety of GuruChats, the website/app or the website’s/app’s users and to protect in a legally permissible manner. There is no further transfer to third parties.


So-called cookies are used on the GuruChats homepage. Cookies are text files that are saved on the user’s computer when visiting an internet site. We use so-called session cookies, which, depending on what settings you have in your browser, will be deleted when you close your browser. Additionally, we also use cookies that are used beyond the session (“trans-session cookies”). In particular, these cookies are used to make our services user-friendly, more effective and more secure. Thanks to these files it is possible for you to see specific information tailored to your interests on the site. Thus the sole purpose is to offer our services to suit users’ needs and to create a comfortable surfing experience. You may refuse the use of cookies by blocking their installation on your browser. How to block cookies is dependent on which browser you use.